FREE SHIPPING TO SPAIN FOR ORDERS OVER 50€ | FREE INTERNATIONAL SHIPPING FROM 100€
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Faq's

WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT PAYPAL AND BANK TRANSFER.

WHAT SIZE AM I?

VISIT OUR “CARE & SIZE” INFO PAGE.

WHEN WILL MY ORDER ARRIVE?

YOUR ORDER IS PACKED AND SHIPPED WITHIN 1-2 DAYS OF YOUR PURCHASE.

• AVERAGE DELIVERY TIME FOR DOMESTIC ORDERS IS 5-7 BUSINESS DAYS.

• AVERAGE DELIVERY TIME FOR INTERNATIONAL ORDERS IS 10-15 BUSINESS DAYS, BUT COULD TAKE UP TO THREE WEEKS.

• INTERNATIONAL SHIPPING DEPENDS COMPLETELY ON THE CUSTOMS OF THE COUNTRY WE ARE SHIPPING TO.

PLEASE FEEL FREE TO CONTACT US IF YOU HAVE ANY OTHER QUESTIONS.

WILL I HAVE TO PAY ANY DUTIES ON TOP OF MY ORDER?

WE ARE NOT RESPONSIBLE FOR ANY TAXES OR DUTIES THAT MAY BE INCURRED ON INTERNATIONAL ORDERS.

WHAT CURRENCY DO YOU CHARGE?

EUROS.

HOW MUCH DOES IT COST TO SHIP MY ORDER?

DOMESTIC SHIPMENTS HAVE A COST OF 5 EUROS. FREE SHIPPING FROM 50 EUROS.

INTERNATIONAL SHIPPING HAS A COST OF 10 EUROS. FREE ENTRIES FROM 100 EUROS.

MY ITEM IS LOST IN THE MAIL, WHAT DO I DO?

WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE LOST OR DAMAGED DURING SHIPPING.

DO YOU SHIP TO MY COUNTRY?

WE SHIP WORLDWIDE.

WHAT ARE YOUR MATERIALS MADE OF?

WE USE HIGH QUALITY LYCRA. COMPOSITION: 18% ELASTÓMERO 82% POLIAMIDA

WHAT IF THE ITEM I RECEIVED IS DAMAGED OR FAULTY?

WE WILL HAPPILY REPLACE A DAMAGED ITEM OR RESHIP YOU AN ITEM IF YOU RECEIVED SOMETHING INCORRECTLY.

HOW CAN I CONTACT YOU?

VISIT OUR “CONTACT” PAGE OR SEND EMAIL: INFO@OHSHIT.ES

HOW CAN I TRACK MY ORDER?

WE WILL PROVIDE A TRACKING NUMBER THAT YOU CAN KNOW WHERE YOUR ORDER IS AT EVERY MOMENT. WE WILL SEND YOU A MAIL WITH THIS INFORMATION WITHIN A PERIOD OF 1-2 WORKING DAYS. IF YOU DO NOT RECEIVE THIS MAIL, PLEASE CONTACT US.

PLEASE VISIT THE LINK TO MAKE THE FOLLOW-UP OF THE SHIPPING.

WHERE DO YOU MAKE SENDING MY ORDER?

CURRENTLY WE SHIP FROM SEVILLE, SPAIN.

WHAT IS YOUR RETURN POLICY?

WE DO NOT RETURN FOR THE AMOUNT.

IT IS POSSIBLE TO MAKE CHANGES OF SIZES OF THE SAME MODEL WITH ADDITIONAL SHIPPING COST.

I WROTE WRONG MY SHIPPING ADDRESS, WHAT CAN I DO?

IF YOU HAVE PROVIDED AN INCORRECT ADDRESS AND YOUR ORDER HAS NOT BEEN SENT, WE MAY UPDATE THE ADDRESS AS SOON AS YOU REPORT IT.

PLEASE BE SURE TO REVIEW YOUR SHIPPING ADDRESS AT LEAST TWICE BEFORE ENDING THE PURCHASE PROCESS.

IF YOU PROVIDE AN INCORRECT ADDRESS AND WE DO NOT COMMUNICATE QUICKLY WE CAN NOT ENSURE THAT WE CAN CHANGE THE ADDRESS, EVEN THOUGH WE WILL MAKE EVERYTHING POSSIBLE.

I HAVE RECEIVED ANOTHER ITEM FOR ERROR, WHAT CAN I DO?

IF YOU RECEIVE A DIFFERENT ITEM FOR ERROR, PLEASE CONTACT US TO BE ABLE TO SOLVE YOUR CASE AS SOON AS POSSIBLE.

IN THE RARE CASE THAT THIS OCCURS, WE WILL BE ENJOYED TO SEND YOU THE ARTICLE AGAIN FOR NO ADDITIONAL COST.

RETURN PACKAGES

IF YOUR ORDER IS RETURNED TO US BECAUSE IT WILL NOT BE ABLE TO BE DELIVERED FOR ANY REASON, YOU WILL BE RESPONSIBLE FOR PAYING THE NEW SHIPPING.

OH SHIT Copyright 2016

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